How we work
A quiet approach to a very personal problem.
Reputation problems get worse when handled loudly. We work privately, in a fixed order, with clear expectations at every step.
- Fully confidential
- Fixed process
- No empty promises
Our principles
Four rules we do not break.
If we cannot work within them, we decline the matter.
i.
Discretion is the default
We do not name clients. What you share stays with us, permanently.
ii.
We tell you what we cannot do
Some content cannot be removed. We say so before you spend a dollar.
iii.
We work with the platform
Legitimate channels only. No hacks, no bribes, no shortcuts.
iv.
No promises we cannot keep
You will never hear "guaranteed removal." You will hear what is achievable, in writing.
The engagement
From first contact to lasting protection.
Six stages. Each ends with a decision point. You can pause or stop at any of them.
First contact
You send what is online and where. A link, a description, or a short call.
- Reply in one business day
- Optional 15-minute call
- No obligation
Confidential review
We examine the platform, its ranking and where else the content lives.
- Forensic read
- Indexing check
- Removal route identified
Written assessment
What is achievable, in writing — and what is not.
- What is removable
- What can be suppressed
- Realistic timelines
Plan and scope
We agree scope together. Nothing begins without written approval.
- Fixed deliverables
- Written approval
- No surprise fees
Active work
Removal requests, platform escalations, and suppression where needed.
- Written updates
- Direct case manager
- Escalation when stalled
Handover and watch
A written summary, then optional ongoing monitoring on your terms.
- Final summary
- Optional monitoring
- Re-engage only if asked
Confidentiality
Your name is the one thing we protect more carefully than our own.
Discretion is not optional — during the engagement, and long after it ends.
Begin
If this sounds like the way you'd want your matter handled, we should talk.
A short, confidential conversation is usually enough to know whether we are the right firm for you.